Privacy Policy

Introduction

BRIQ Studios respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains the types of personal information we may collect through our website, how we use that information, when it may be shared, and the choices available to you.

Information We Collect

Depending on how you use the BRIQ Studios website, we may collect information such as your name, email address, telephone number, billing or shipping information, order details and communications you send to us.

We may also collect an email address when you enter the BRIQ website through the welcome page, as well as information submitted through our contact form.

Certain technical information may also be collected automatically when you use the website, such as browser, device, access and usage information.

Orders & Purchases

When you place an order, we collect information reasonably necessary to process and fulfil your purchase. This may include your name, email address, phone number, shipping address, the products purchased, quantities, selected variants, shipping method and transaction information.

We use this information to process orders, arrange delivery, communicate with you about your purchase, provide customer support, manage returns or consumer-law claims and maintain appropriate business records.

Payments

Payments made through the BRIQ Studios website are processed by third-party payment providers, including Stripe.

Payment card information is provided directly to the payment provider during checkout. BRIQ Studios does not receive or store your complete payment card number or security code on our own website database.

We may receive limited transaction information from the payment provider, such as payment status and transaction identifiers, so that we can process and manage your order.

Email & Communications

We may use your contact information to send communications that are necessary for providing our services, including order, payment, shipping, tracking, customer-service and account- related messages.

If BRIQ Studios sends promotional or marketing communications, we will do so in accordance with applicable requirements and provide an appropriate way to opt out where required.

How We Use Information

We may use personal information to operate and improve the BRIQ Studios website, process transactions, fulfil orders, respond to enquiries, provide customer support, maintain security, prevent misuse, keep business records and comply with legal or regulatory obligations.

We do not sell your personal information.

Service Providers

BRIQ Studios uses third-party services to operate the website and provide our services. These may include payment processors, database and hosting providers, email delivery providers, analytics providers, delivery carriers and other technology or business service providers.

Our current website infrastructure may involve providers such as Stripe for payments, Supabase for database and related services, Resend for email delivery and Vercel for website hosting and deployment.

These providers may process information on our behalf in order to perform the services they provide to us.

Overseas Processing

Some of the service providers used by BRIQ Studios may operate infrastructure or process information outside Australia.

As a result, personal information may be processed or stored in countries outside Australia depending on the infrastructure used by those providers.

Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, alteration or disclosure.

No online system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted or stored electronically.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, manage orders and customer relationships, maintain business and financial records, resolve disputes and meet legal or regulatory obligations.

Information that is no longer reasonably required may be deleted, de-identified or otherwise handled in accordance with applicable requirements.

Cookies & Local Storage

The BRIQ Studios website may use browser storage, cookies or similar technologies to provide website functionality, remember preferences, maintain shopping-cart information, support security and understand how the website is used.

You can control certain browser storage or cookie settings through your browser, although disabling some technologies may affect website functionality.

Access & Correction

You may contact BRIQ Studios if you would like to request access to personal information we hold about you or ask us to correct information that you believe is inaccurate.

We may need to verify your identity before responding to a request and may decline or limit a request where permitted by applicable law.

Children

The BRIQ Studios website is not specifically directed to children. If you believe a child has provided personal information to us in circumstances where that information should not have been collected, please contact us.

Changes to This Policy

BRIQ Studios may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal requirements.

The current version will be published on this page.